Frequesntly Asked Questions

Is Uganda Safe Country?
Uganda is generally a safe country with no civil unrest or rebel activity. Save for the current Covid-19 pandemic that is all over the world, Uganda has no epidemics and neither any threatening activity/condition. The people of Uganda are very welcoming, hospitable, and happy to assist. However, we advise that you always stay in the company of your guide when walking on the streets or at night
How and where do I get a Visa?
Visas to Uganda are obtained after making an online application. The official website link for making this application is https://visas.immigration.go.ug/. Upon uploading the required documents, the visa approval should be sent to your email in a period of about 2 to 4 days
Where do I get the invitation letter to accompany my visa application?
The itinerary which we send to you during the discussion of your travel request is good enough. Kindly use that.
What address should I include while making the visa application?
You can fill in any tour destination mentioned in your itinerary. It could be Entebbe, Murchison Falls, Kampala, Kibale, or Bwindi.
If I book a private tour, will I travel privately without being joined with other people?
Yes, in the event you book a private tour you will travel privately. We guarantee that we will not add any other person to your vehicle. You will be in the company of your guide and driver. Should we have an intern or apprentice who is learning, we will let you know and ask you to admit them to your tour.
How big are your groups?
Our group tours usually range from 3 people to 18 people. However, if we get a bigger group that wants to travel, we can ably handle the group.
What vaccination do I need before travelling to Uganda/Rwanda?
The mandatory vaccination is Yellow fever. Please note, however, that due to the current Covid-19 pandemic, it is essential that you obtain vaccination for your safety and for ease of travel. On arrival, you will be required to avail your Covid-19 Vaccination Certificate and your Yellow fever Vaccination Certificate. A PCR Certificate is not required of those who are fully vaccinated against Covid-19. You will need a negative PCR Certificate obtained within 72 hours of arrival in the event you are traveling without having been vaccinated against Covid-19.
Will I get infected with Malaria?
No, you will not get infected with Malaria for as long as you sleep under the mosquito nets that will be provided at the hotels/lodges. Further, malaria-transmitting mosquitoes are not active during day time. As a precautionary measure, you may apply some insect repellent during the day, especially when you are in the savannah parks and the forests.
What is the best time to travel?
Travel to Uganda can be done any time of the year. The dry months of January February, June, July, August, September, and December are usually ideal for wildlife tours.
What chance do I have to see the gorillas?
We cannot authoritatively say that you have 100% chance to see the gorillas on a day’s trek. However, we are certain that if you do not see the gorillas on the first attempt, the wildlife authority permits you to try the following day without paying again for the gorilla permit. We have not experienced a moment where one tries twice and they fail to see the gorillas.
Can women travel safely in Uganda?
Yes, women can safely travel in Uganda. We at Mukisa Safaris Uganda make it even more appealing for women to travel individually as we employ female guides to conduct our tours.
Is there restriction on the way I dress?
There is no restriction on the way you dress. You can dress in a way that makes you feel comfortable.
If I fail to travel due to sickness or travel restriction, will I get a refund?
Considering that we work with the government and other service providers, we advise that you instead consider rescheduling your travel. With such an option, you do not lose much money in cancellation fees. However, if you insist that we refund money, we will be happy to refund though subject to the refund and cancellation policies of the company, government, and the service providers. Will the places I visit have electricity and internet? Yes, you will have electricity at the lodges/hotels you will be staying in. You will also have internet while aboard our safari vehicles and at some of the lodges/hotels.
Can I use my ATM Card/Credit Card/Debit Card?
Most of the hotels/lodges accept payment by card. It is however advisable that you carry some pocket money/cash to cater to any needs. This could be $500 to $1000 or even more depending on your budget and needs. Most Commercial Banks have ATMs that accept visas. Mastercard and Interswitch cards.
How much should I give as a tip?
There is no set amount. Any amount given is highly appreciated.
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